Regarding our policies in prevention of spreading of COVID-19

*In response to the “Response to COVID-19 (Novel Coronavirus) after the classification change” announced by the government effective May 8, 2023, the following measures are now in effect.

1. If a current resident becomes infected with a contagious disease such as the coronavirus or influenza, they will be required to self-isolate outside of Borderless House, such as in a hotel. This isolation period will be determined by the instructions of the hospital or public health center.

2. Regardless of the type of disease, if a current tenant needs to go out to common areas when he/she is not feeling well, he/she will be asked to wear a mask.

*Please refer to the following for the policy before May 7, 2023.

Borderless House is taking the following measures against Coronavirus Disease (COVID-19) considering the safety and health of our Tenants, partner companies, staff, and their families.

The Ministry of Health, Labor, and Welfare of Japan has officially approved the change of the status of the new strain of COVID-19 under the Infectious Disease Control Law to “Class 5,” the same status as seasonal influenza, from May 8, 2023.

Due to the recent changes in the treatment of corona infectious diseases announced by the Japanese government on May 8 (Mon.), the following will be applied to our share house accommodation policy.

1. Those who have contracted an infectious disease, such as covid or influenza, will be quarantined in their rooms or in a hotel as instructed by the hospital or public health center.

If hotel quarantine is requested from Borderless House, we will charge the Tenant the rent according to the current contract. If the Tenant is quarantined in the house, please be considerate of others and do not use common spaces that are used by other residents.

2. In case the Tenant is infected, the Tenant must contact BORDERLESS HOUSE immediately.

3. Even if the Tenant is not infected, please wear a mask when the Tenant is not feeling well. In any case, avoid using common areas as much as possible.

4. After May 8, BORDERLESS HOUSE will not be responsible for disinfecting houses. For those concerned about infection, please note disinfection procedures will be done at the Tenant’s own expense.

5. As stated in the house regulations contract, we will only enter private rooms with the permission of the resident. Residents in shared rooms will receive only a notification in advance about the entry time and purpose.

However, in urgent circumstances (facilities maintenance included), we may enter both private and shared rooms with advance notification regardless of permission.

We would like to support our tenants to ensure their health and peace of mind at Borderless House.

Please feel free to contact us if you have any questions or concerns.

〖Tokyo office〗
Inquiry

〖Kansai office〗
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※Regarding the management and operation policies of our company due to COVID-19, feel free to read this blog written by the president of BORDERLESS HOUSE, Seiichi Lee – For Tomorrow’s Bright Future with a New Year 2021 ~What BORDERLESS HOUSE can do~

【Quarantine Experience】Tenant’s Review of Government Facility (2)

What do you expect when you do quarantine at Government facility?
We are again sharing how our tenant did before and you can check how she thought about the facility managed by Korean government below.

We hope you would enjoy the rest of her stories!
If you miss the first her story, please check our first update for her!

Quality of Government Facility

I was very pleased with the facility. I stayed at Hotel and the room was clean with various amenities that I would need during my 14 days. There was also a pack provided with information regarding the quarantine process, a thermometer to record our body temperature, face masks and other items. Before coming to Korea, I read that I should be prepared to pay anything between $1400 – $2100 USD for the accommodation and luckily my total was in the lower spectrum; roughly $1500 USD. Meals are provided 3 times a day and staff members make announcements through speakers in the room when the meal has been delivered in front of your room door. The meals are nutritious and mostly include rice, a meat dish, several vegetable side dishes, fruit and soup. I definitely found the meals tasty and filling. Sometimes they give ramen along with the dinner if you get hungry later. There are waste bags provided to put all your rubbish in and you are advised to leave it outside your room after lunch everyday. This way, you don’t have to worry about food waste smells in the room. If there are any other items you may need such as tea/coffee, water, toilet tissue etc, you can call the front desk and they would send them up to your room. On top of recording your temperature on the app every morning and night, the nurses also came every afternoon to do temperature checks.

Personal tips or recommendations 

the people staying at the government facilities also do the test 2 times during quarantine. Nurses came to my room on the morning of Day 2 to do the PCR test and I will have one more test done on the morning of Day 13.

the hotel has provided me with a form to fill out to let them know what my preferred means of transport will be. If I choose for someone to pick me up from the hotel, they can either come just before midnight on the day before I am allowed to leave or 6:00am on the release date. A shuttle service can also be accessed and the two destinations offered are Seoul Express Bus Terminal and Seoul Station. From there it is up to you how you travel to your final destination. These are the options for the particular hotel that I am staying at and may be different depending on which government facility you will be taken to.

Some tips I have include possibly moving furniture in the room to make it more spacious. In my case, my room had an additional bed and its positioning made the space a little tight. Once I moved the bed to a side, the room definitely felt a lot less cramped. Of course remember to move things back to their original place before you leave. I would also suggest bringing snacks if you have a sweet tooth. I have heard some other facilities provide a lot of snacks but at the facility which I am staying at, they mostly stick to the healthy fruit. For me, the meals were more than enough to satisfy my appetite (I still have lots of ramen, juice and yogurt stocked up) but others may not feel the same. In that case, it would be good to bring preserved food like canned tuna, ramen etc. As I drink a lot of tea and coffee, I made sure to bring a lot with me, just in case the hotel did not provide it, and I also brought long life milk that I was able to stick in the fridge as soon as I opened the carton. Although thinking about how to pass the time may be one of the first things people think of, I would just like to stress again to make sure you have plenty to keep yourself occupied. Whether that is bringing your electronics to watch netflix all day or bringing textbooks to study a language, I think it’s really important to have plenty to do to avoid boredom. Establishing a rough routine could be helpful; I know it has worked for me and days pass a lot quicker which is a shame because I do find quarantining rather comfortable.

We have a lot of the other tenant’s experience which we have not uploaded yet.
However, all updates we have shared are enough to help your plan coming to Korea. If you do not really know well even you check this all, please do not hesitate to contact us. We are always ready for your inquries.

【Quarantine Experience】Tenant’s Review of Government Facility (1)

If you plan to visit Korea for a short term stay less than 90 days,
this blog helps you do understand and prepare what you need for future plan .

As we many times share about quarantine experiences , please check this all in detail if you do not have a specific visa and come to Korea for just a trip

One of our tenant who just was done her quarantine at Government facility shared how she made for 14 days in Korea!

How she got quarantine info before coming

I was aware of the quarantine rules in Korea. I did a lot of research on quarantining before coming and my friends who were already in Korea also shared their experiences with me. I found out that long term visitors were given the option between sourcing their own appropriate accommodation to quarantine in or quarantining in a government facility. However, for short term visitors it is mandatory to stay in a government facility. Most of the information I found was either from the Korean embassy website or YouTube videos.

Procedures after arriving at Incheon airport

When I arrived at the airport, there was not much information provided. At various stages of going through immigration security, I was handed different pieces of paper stating that I will be going into mandatory quarantine for 14 days but I was not told exactly where I would be quarantining. I ‘m sure if I had asked someone, they would have been able to give me some more information but I simply went with the flow and trusted the process that I would eventually get where I was supposed to be . While waiting to be boarded into a bus going to our quarantine facility , I overheard an airport worker mentioning the name of the hotel we were going to and I was able to look it up briefly before arriving at the hotel .

To give you more details on arrival date ,
When I got off the plane, there were around 5 stations of processing which I needed to go through. At the first station, the airport staff checked my passport, my negative PCR test and took some of the documents which I had to fill out while I was on the plane. At the second station, the staff called my Korean contact to verify that they knew me and then they helped me install an app to upload my temperature and symptoms if any were to arise. the third station was the standard border security where they took my fingerprints and picture. They checked if I had a visa but as I have a British passport, I was allowed to enter the country without a visa. They gave me a lanyard with a red card which signified that I did not have a visa and that I would be staying at a government quarantine facility. At the fourth station,they took my fingerprints and photo again and verified my purpose for travelling. They then gave me 2 papers which were official notices of my quarantine period. At that point, I was able to collect my luggage and begin to exit the airport. As I came out to the area where people are greeted by their family and friends, airport staff noticed my red card and guided me to the final station where they checked my passport again, wrote down my details and advised me to wait until I am called to board the bus. the bus journey took about 20 mins to arrive at the hotel. At the hotel, the staff made sure everyone had the correct app downloaded and we filled out a form to state if we had any ongoing medical conditions or any special food requests ( eg vegetarian food, Halal food etc). After handing in that form,I paid for my stay and finally got to go to the room.

Not only tenant’s review who used Borderless Quarantine Support,
But Borderless House Seoul would like to share all kinds of experiences which are really helpful for those planning the quarantine in Korea.

We next time would share how Government facility is nice and well organized.
Thank you for your interest and time. Meet you again and Stay safe!

Entering Japan During COVID-19▏Mandatory Preparation before Departure (Mar 29th, 2021)

COVID-19 has had a significant impact on travel. This blog is to provide updated and relevant information for foreign nationals who are going to enter Japan from aboard, including all the mandatory preparations before departure.

(1) Certificate of negative PCR test result within 72 hours before departure

The PCR test must be performed at a hospital in your country, and the test must be taken within 72 hours before the flight takes off (holidays will be counted as usual).

Required information in the result report (must be in English)
① Name, passport number, nationality, date of birth, gender
② Testing method and test results
③ Time of the test (to confirm if it is within 72 hours before the scheduled takeoff time)
and date and time of inspection results, date and time of delivery of inspection certificate
④ Name of medical institution and doctor’s name, address of the medical institution, the seal of the medical institution, and doctor’s signature
⑤ All the information must be written in English.

You can check the details of the Certificate of Testing for COVID-19 for the entry or re-entry of foreign nationals and download the specified format form for PCR test from here: http://www.moj.go.jp/isa/content/001337717.pdf

This is the official format from the Japanese government, so you can take them directly to your doctor to fill out.

(2)Submission of a Written pledge

The written pledge has to be submitted by people with a new visa. It usually requires a company, a specific organization, or a school to guarantee the submission of information and an estimated itinerary to the government and to comply with the company’s and school’s regulations.

The main contents of the Written pledge

1.Refrain from taking public transportation (trams, cab taxis, buses, domestic lines, shinkansen, long-distance ferries, etc.)

2. 14 days for self-quarantine, and go out as little as possible for non-essential purposes.

After signing the pledge, foreigners who violate the regulations will be subject to mandatory restrictions on entry and visa cancellation.

Feel free to download the Written pledge from here: https://reurl.cc/KxD3On

(3) Download the designated app beforehand

It will take at least 3 hours to enter Japan if you did not download the App beforehand.
If you cannot set it up or download it with a smartphone, you need to rent one at the airport. After renting one, you must also download the designated app and set it up. before you leave the airport.

From March 18, all airport arrivals will be subject to a mandatory inspection of the app.

You will receive a paper after entering the country, so be sure to complete all the steps early. Make sure the email address is the same as the one on the Written pledge, and try to see if you can receive it beforehand. (The contents may vary, but they are generally the same)

You can check here for the Apps settings from here: https://www.mhlw.go.jp/content/000755137.pdf

(4)Respond to the questionnaire

Open this link to check the details before entering the country and follow the steps to fill out the form. https://arqs-qa.followup.mhlw.go.jp/#/

Click “Japanese” in the Language section to switch to other languages.

There will be a QR code after filling out the form, so please take a screenshot (recommended) or print and save it beforehand.

It is recommended that you fill out the form before the flight!

For the next article, we will be giving you detailed immigration procedures at the airport, please stay tuned. We hope to see everyone arrive in Japan safe and sound!

For Tomorrow’s Bright Future with a New Year 2021 ~What BORDERLESS HOUSE can do~

Hello! I’m Lee, the president of BORDERLESS HOUSE.

The year 2020 is gone, leaving us a lot to wish for in the new year. As the world is still being overshadowed by the pandemic, we would like to think that this is a moment for reflection and a chance to embrace hope for 2021 ahead.

As you may know, Borderless House operates primarily with the support of tenants from abroad, and “international exchange” is one of the most important aspects of our core values.
In response to the pandemic crisis, measures and restrictions on travel and entry of each country are changing all the time. Due to the extraordinary circumstances surrounding the worldwide, our business has been affected by it, and unfortunately, we predict that we will still face a lot of challenges and difficulties in 2021.

Despite these difficult circumstances, there were still many people who moved into Borderless House and chose to start a new life from here in 2020.
At the moment, more than 700 residents of 96 Share Houses in Japan, Korea, and Taiwan are living and working together in this challenging period.

In January 2021, Japan declared a state of emergency again as COVID-19 cases hit record high, anxiety and depression levels are raising during the coronavirus outbreak once again. It made me want to share our current situation of BORDERLESS HOUSE on the blog with you.
I would like to talk about the current state and our business direction and expectations for the year 2021.

Fight against pandemics in 2020

Due to the lockdown of countries around the world in response to the pandemic outbreak, foreigners who were scheduled to start a new life abroad in the spring and summer of 2020 are canceling or postponing their plans.
Besides, while most of the universities are conducting online courses and many companies started teleworking have reduced the number of new tenants compared to previous years.

In spring, Borderless House started an online service with the theme of “Language Exchange”. By having international exchanges online, interactions would not be restricted by time or space. We provide a space for Borderless Mates to learn new languages and make lasting friendships when it’s a hard time for everyone to meet new people.

Online Communication Matching Service “~Build bridges, not walls! Language Exchange”

In addition, we have created a new special platform with a variety of services for all of our tenants = “Borderless Mates”, including former tenants of Borderless House. At this community platform where we gather and connect everyone that every mate can enjoy the experiences of international exchange continuously.

BORDERLESS MATES PROGRAM (Travel, Languages, Club activities and more)

In October 2020, Japan gradually eased travel restrictions for foreign travelers. We have been waiting for a long time to welcome a lot of Borderless Mates who are waiting to enter the country. From October to December 2020, there were 184 people moved into Borderless House to start their new life.

BORDERLESS HOUSE, your another home


Share House is like a big family. Many people are concerned about the risk of living with others in such an environment during the pandemic.
However, now we have less interaction with the people outside, tenants at Borderless House have been able to make their own rules and have fun living together and have each other’s accompany.

Whether it’s a time break from work or online classes, tenants enjoy chatting with their roommates or cooking together.
Also for those who are looking for a new job during the pandemic, they would get advice from their housemates, or practice for interviews together.
People at BORDERLESS HOUSE live a meaningful life by keeping each other company and pushing each other to get better every day.

See more about the real-life of Borderless House tenants!



The happiness, support, and fun experiences that you can’t get while living alone.
The staff at Borderless House are striving to create a supportive and comfortable environment for everyone.
We are also proud of the unique value that Borderless House provides to our tenants and partners.

Borderless House is taking the following measures considering the safety and health of our tenants, partner companies, staff, and their families.
Regarding our policies in prevention of spreading of COVID-19(2021.01.19 updated)

We will continue to support each of you as you pursue your dreams in 2021!


We believe that it’s not easy to start a new life while the pandemic is still around.
Therefore, we are trying our best to develop various services to minimize your anxiety and distress at this difficult time.
Here, I would like to once again introduce our recent plans and services in Japan.

● Online Room-Viewing and Online Information Session!
I want to know more about Borderless House as a company! I want to have a real-time house tour at an international share house!
For those who will move in from overseas or different cities, you will have the opportunity to see what the current condition at the house that you are interested in looks like. We will show you the details of the house environment and offer you all the information that you may need. It’s a great opportunity for you to feel the house atmosphere in person and know about the house community, house rules, and your future housemates!

Details of the “Online Room-Viewing”

Details of “BORDERLESS HOUSE Online Information Session” →  


● We will hold your room “free of charge” until the day of your arrival!
If you are unsure about your arrival date in Japan due to the pandemic, or if you have to change your move-in day, or to postpone your plan, we will keep your room for free until April 15, 2021.

Spring Promotion Campaign→ 


● I want to work in Japan! Housing & Career Support Program for foreigners!
From August 2020, Borderless House started the collaboration with Sociarise that provides professional career support for foreigners living in Japan, such as counseling and advisory services, tips for job-hunting in Japan, Japanese business manner, etc.
Through our regular seminars, you can learn more about job hunting skills for foreigners in Japan, and your housemates will help you to revise your resume or have interview practice with you. We are happy to support you in your job hunting journey in Japan!

Check 【Ē・SHOKU・JŪ 】Housing & Career Support Program → 


● Embracing cultural diversity: Learning and thinking about the values of a multicultural society!
The discussion forum is conducted in Japanese, and the purpose of the forum is hope to foster values in mutual understanding through in-depth interaction among young Japanese people.
In a time of pandemic where face-to-face communication with people from different countries is hampered, we provide an opportunity for everyone to think about cross-cultural understanding, multicultural society, and diversity.

Learning and thinking about multicultural coexistence, check out the details of the discussion forum (in Japanese) → 



There are still many difficulties and challenges, but we will strive to develop more services
that continue to provide the unique value of Borderless House to everyone.
While we look forward to a bright future, we will focus on what we can do now and make the best of it.
We look forward to welcoming many Borderless Mates to BORDERLESS HOUSE and ensuring your stay with us is everything you could wish for.
We can’t wait to help you to start a new chapter in life!

January 19, 2021
Representative of BORDERLESS HOUSE, Seiichi Lee

※Read More
I want to know more about BORDERLESS HOUSE! The Ultimate Introduction! 

 【Tenant’s Story】Greater Connections with Housemates during COVID19 

2021 Special Offer Discount★ Reserve a room with Borderless House now! 

【Build bridges not walls】~What We Can Do Now~

Hi all, this is Lee from Borderless House.

Currently, the impact of the new Coronavirus can be seen and felt all over the world. Various individuals and industries have been hit very hard by this pandemic and its effects.

As you may know, Borderless House is a company which heavily relies on the support of tenants from overseas. In particular, March and April are commonly two of the busiest months for Borderless House as many students begin their new semester, and post-graduates begin a new chapter of life.
The impact of the Coronavirus has by no means been small, and we have been disheartened to see many long-awaited individuals forced to cancel their trips to Japan, and current tenants need to unexpectedly return home. It is a time of uncertainty for many.

However:
Even during these times, we will persist in our mission to create a multi-cultural society void of discrimination.
In light of the current worldwide pandemic, I’d like to introduce some things that I feel we can and should do to support this mission.

Discrimination and Division as a Result of the Coronavirus

The novel Coronavirus has been labeled as an “Asian problem,” and has lead to severe discrimination against Asian residents, particularly Chinese individuals. Human rights organizations in various countries have reported shocking cases of harassment and assault. Awareness of discrimination against Asians has been once again brought to light. However, this discrimination is by no means a foreign affair unrelated to Japan. We cannot claim with certainty that Coronavirus-related discrimination against foreigners will not be born in Japan.

The rampant virus has been kept under control by immigration restrictions as well as self-isolation and restraint measures. As a result, immigration measures have built “physical walls” and the unending stress and uncertainty has built “emotional walls.”Anxiety surrounding the invisible enemy which we are now all fighting has been misplaced as hatred and discrimination towards a specific race. Specific groups of people are now experiencing prejudice and isolation, as others intentionally make efforts to avoid these individuals. My fear is that this prejudice and discrimination against foreigners will continue to visibly increase in Japan even after travel restrictions are lifted in the future.

Now is a critical time for us to come together. Let us build bridges, not walls.
Not all recent events have been negative. The entire world has united to take action during this crisis by cooperating across various fields, exchanging knowledge and resources, as if confronting a common enemy. Here at Borderless House, we have been doing our best to decide on and implement the necessary measures which will prioritize the highest level of safety and health for our tenants, partner companies, and for our staff and their families.

Click here for more information regarding the Borderless House Coronavirus measures

With this all being said, and given the current state of the world, we are faced with a few questions.
What can we at Borderless House do?
What should be our approach and response?
I am convinced that our current role is to promote connections rather than divisions. Our staff has summarized this sentiment with an encouraging and impactfull phrase:“Build bridges, not walls.”

Due to the Coronavirus, business at Borderless House has been heavily impacted in various ways. However, what overshadows our business worries are our tenants, a community of individuals who had been eagerly awaiting the opportunity to foster connections and make memories with people from all over the world. Our hearts ache hearing the stories of tenants who have lost their dreams of coming to Japan, individuals whose once-in-a-lifetime work and study opportunities abroad have been cancelled, foreigners who have been forced to return home due to travel restrictions, and those who have been robbed of the ability to make long-lasting memories with their housemates, never given the time needed to have felt fully at home in Japan.
Even if they are not in Japan, will these individuals be able to build up excitement for the next opportunity to come to Japan, to learn something about Japanese culture or language, or to build international friendships? Are these things that we at Borderless House are still able to provide?

We should aim to eliminate discrimination, prejudice, and division! We should strive to take our society in the opposite direction!
It is important to say these things and to put them in writing, however, arguably more important is taking direct action to support these claims. Borderless House exists to support this type of action by challenging individuals to leave their comfort zone, directly confront their own preconceptions of foreign societies and individuals, and join a multicultural environment. This is the mission, brand, and purpose of Borderless House.

 

We have taken action and started an online “Language Exchange” matching program.

This new program is based upon a simple idea.
We will be matching foreigners who no longer are able to come to Japan with current tenants of Borderless House to create a free online language exchange program! Therefore, housemates who were supposed to meet will have to opportunity to do so virtually and can still form lasting friendships which transcend borders!

By speaking with Borderless House tenants, we can use this program to provide a look into life in a multicultural environment in Japan, and reignite some of the excitement that may have been extinguished by the ongoing pandemic. We hope that these language partners will ultimately have the opportunity to meet face-to-face in the future.

Please check out the program page for more details regarding this new program!

Ultimately, we would like to extend this program not only to those who were unable to come to Japan, but also those who were unexpectedly forced to post-pone or cancel their reservations with us.

As self-isolation measures persist around the world, I, as well as all the staff at Borderless House, hope that these small and impactful actions will help restore any lost anticipation and excitement, and help redirect our focus from the dark present to a bright future.

Additionally, for tenants who made reservations with Borderless House but were forced to cancel, we have prepared personalized video messages from the staff members who coordinated their reservation details.

With the combined efforts of all members of Borderless House, we will continue to move forward with passion and heart!


 

The worldwide fight against the Coronavirus is expected to be a long battle.
If the role of the government and politicians is to build walls in order to keep the world safe, I think the response of all global citizens should be to build bridges between our hearts to overcome these barriers.
And we as Borderless House aim to be one of the engineers crafting these bridges. Although not always perfectly made, we will continue to build bridges with a smile, and take pride in our efforts!

 

Borderless House has previously experienced a similar unexpected and tragic event in the past, and was able to persevere and overcome the resulting challenges.
During the Great East Japan Earthquake of 2011, fears of the earthquake and radioactivity lead to the evacuation of both Japanese and foreign tenants from Tokyo, resulting in many cancellations.
Despite this, we continued to maintain the ratio of our tenants at 1:1, foreigner:Japanese, and did not abandon our mission. We held out hope that people would return to Japan again, and by standing firm, Borderless House survived this hardship, our brand grew, and we emerged stronger than ever before.

In light of the current virus situation, we will of course work to prioritize each individual’s health and safety.
We may continue to face difficulties in all aspects of our life, both in the personal and economic spheres. However, Borderless House will continue to face these challenges head-on, doing whatever we can do to help and keeping our eyes fixed on the hope of a bright and exciting future!